Business IntelligenceThe use of application software and other technologies to gather, store, analyze, and provide access to data. Some observers regard BI as the process of enhancing data into information and then into knowledge. The software aims to help people make "better" business decisions by making accurate, current, and relevant information available to them when they need it. Tools have been developed to ease business intelligence work, especially when the intelligence task involves gathering and analyzing large quantities of unstructured data.