online dictionaries of abbreviations

Search query: IVR
Found in dictionaries: 3
Information and Communication Technologies (3)
(Interactive Voice Response) A computerised system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system.…
(Automatic Call Distributor) A device that distributes incoming calls to a specific group of terminals that agents use. It is often part of a computer telephony integration system. ACD…
(Computer Telephony Integration) Technology that allows interactions on a telephone and a computer to be integrated or co-ordinated. The following functions can be implemented using CTI. …

to main page Top 10FeedbackAbout top of page
© 2008 Admin User XHTML | CSS Powered by Glossword 1.8.12